Frequently Asked Questions

Fireplace humidifier

What is it?

A compact 150 ml humidifier and essential oil diffuser with cool mist and a decorative flame effect. It is not a space heater and has no real flame.

Can I change the lighting?

Yes. Choose from seven colors with cycling, breathing or fixed-color modes.

Does it have a timer?

Yes: 1, 3 or 5 hours, from the remote or the buttons on the back.

Is the power adapter included?

No. It runs on USB; use a 5V/2A wall adapter (not included) for the fullest mist.

Can I add essential oils?

Yes, 3–5 drops of water-soluble essential oil. Avoid thick or corrosive oils and do not fill above the max line.

Wearable heated blanket

How hot does it get?

It has 10 heat levels, from 86°F to 118°F, and an auto shut-off timer of 2, 4 or 8 hours.

Can I wash it?

Yes. Unplug it, remove the controller and let it cool, then machine wash. Air dry completely; do not tumble dry or iron.

Orders

Where do you ship and how long does it take?

We ship to the United States. Shipping is free and delivery usually takes 5–8 business days. See our shipping policy.

How do I return an item?

Email joesrero@gmail.com with your order number within 30 days of delivery. Items must be unused and in their original packaging. We cover the return shipping for accepted returns. Please contact us before sending anything back. Full details in our returns and refund policy.

My item arrived damaged or does not work.

Email joesrero@gmail.com promptly with your order number and a photo of the problem so we can review it and help resolve it.